Teambuilding Tips

How to Deal with a Poor or Difficult Team Player

There is no doubt that when you manage a team, there comes a time where you have to address a member, or members, who are not working well within the group. One thing I have learned about staff is that very few actually want to disrupt others or be the odd one out. They often are not even aware that their actions or behaviours are negatively affecting others or the team itself.

It is important to understand the underlying reason for the team player’s poor teamwork, which may include a lack of ability, low motivation or conflict with other team members. A good question to ask is, “Is this a once-off problem or does it have a lasting impact?”

Here are some tips to use when approaching this delicate situation. Remember that your actions should always be based on the premise that the team is more important or valuable than any individual.

Beyond Teambuilding pride ourselves in creating events, activities and challenges that push any team past mediocrity, allowing them to express themselves in a way that unleashes a team synergy that is often lying dormant. Our teambuilding is done in two definitive ways; formal and informal. Both have merit and are used to create the specific objectives of your particular team’s needs.

Tip 1: Assess the issue and consequences

Make sure we aren’t making a mountain out of a molehill! Assess the degree of err and then take the appropriate action, if minor a quick chat and re-direction is called for. When dealing with any form of irritation, focus on the irritation and not the person. Try to relate to the impact this may have on the team. If a major issue, then a more formal meeting should be called.

Tip 2: Confront the team member

There are serious consequences if you don’t confront inappropriate actions or behaviours. One, they will most probably continue and escalate, and second, others in the team will become confused by what is right and wrong and what is allowed and not allowed.

One should organise a one-to-one meeting where you, the manager can listen and discuss the issue with the team member. Always start with a positive comment, then state what it is that you observed or are concerned about. Explain the impact that this observation has and how you feel about it. Allow the team member to air his/her feedback and listen to the reasons or commitments to change. If the person is defensive you will need to possibly escalate the situation to getting evidence, however, try to keep the process as informal as possible.

Always ensure the meeting ends with a positive reaffirmation as to the value the person has to the business and the impact their commitment to their persona change will make.

Tip 3: Do regular check-ups

It is vital for a manager or leader to check in with their team members often, especially if they have made commitments to change. People like to know their commitments are acknowledged and noticed.

Tip 4: Regular training

During your weekly team pep talks, chat about hypothetical situations within the team, and the “what ifs” and allow the team to talk openly about these. This will enable them to better understand what behaviours define your team culture and which do not.

Take your team beyond poor teamwork problems with HiSide Training’s range of team interventions and development programs. Get in contact with us to see how we can build and improve your teams!

Team Dynamics: High Performance or Not?

Ever wonder why the simplest situations end up in a chaotic, argumentative, unnecessarily confrontational situation? Never happens to your team…then don’t bother reading any further, you are already the Bomb!

Team dynamics are the unconscious, psychological factors that influence the direction of the behaviour and performance of a team.

A team gets better on its journey to becoming High Performance by working through various stages as described later by the Tuckman’s Model.

Let’s look at the stages that one should master as you become High Performance.

Step 1: Forming

The transformation from a group to a Team starts with everyone understanding how everyone else “clicks,” what we like and dislike, what we believe is good and bad, what we think is right or wrong, true or false, and so it goes on.  Alongside this, we need to understand just how sensitive are our beliefs in these matters.

This will be the first step to respecting others, which is an important phase in establishing both your own persona, Emotional Intelligence, and ultimately a team maturity.

Beyond Teambuilding pride ourselves in creating events, activities and challenges that push any team past mediocrity, allowing them to express themselves in a way that unleashes a team synergy that is often lying dormant. Our teambuilding is done in two definitive ways; formal and informal. Both have merit and are used to create the specific objectives of your particular team’s needs.

Step 2: Storming

As the name suggests, this stage this is when we are confident to express ourselves on opinions and points of view, knowing that they may be different than others. The only way we can do this is if we know and trust our team members “response” and maturity levels.

If we don’t get the forming right, this storming phase usually ends up is chaos, dysfunctional outbursts and worse.

Step 3: Norming

Without conflict, we cannot grow, so the results of our storming will eventually end up with the team agreeing on some matters of importance. It is because we start to dump our emotive egos and allow clear logic and our link with our vision to guide proper decision making.

Norming allows us to benchmark standards of doing things so that everyone buys in and understands their worth.

Step 4: Performing

When we have a team of superheroes, that respect each other powers, and have clear guidelines as to how we should do stunts properly….hey presto…you get magic.

Here are a few strategies that can be followed to boost team dynamics:

  • Listen carefully to the team dialogue

Listen to the conversations your team has, assess the level of assertiveness and whether people are tolerant or not. This will indicate whether you need to wind things back to stage 2 or 1 again.

  • Introduce debrief sessions

After any activity, event or project, carry out a proper debriefing and review session to look into the good, the bad, and the ugly. If done properly, this will provide objective input to how the team assess both their competencies, understandings of the process and most importantly; the appropriateness of the behaviour or the team.

  • Stress the importance that everyone on the team must talk and

When you see that a team is over-talking each other either through excitement or over assertiveness, introduce the ball process, whereby you have one squeegee ball, and only the person holding the ball can speak, the others must listen. You can, however, only expect to hold the ball for 30 seconds; this ensures team members think about what they are to say and not waffle for the sake of it.

Developing a well-oiled team is a journey…enjoy it or stay at home.

Beyond Teambuilding is committed to offering training on team dynamics to any team who may be experiencing problems in such areas. Allow us to transform your team dynamics from dreadful to dazzling with our training services.

Successful teams do what other teams are not prepared to do! Are you ready?

At the HiSide Group, our HiSide Training team make it happen.

Contact us for forward-thinking planning, dynamic team development programs to stimulate meaningful change. 

Connect Your People to Your Brand

Building a strong brand image is key to standing out among the competitors in any industry. A brand is made up of everything that represents a company or organisation in the world, ranging from its logo and slogan to its colours, name and its PEOPLE.

The right brand identity can transform a company’s image and make it memorable to current and potential customers or clients. It can also have an impact on the company’s profits and returns in the long run.

Consumers are extremely loyal to their favourite brands. They fall in love with the brand’s products and trust in its service. Don’t let your people let the Brand down!

Beyond Teambuilding pride ourselves in creating events, activities and challenges that push any team past mediocrity, allowing them to express themselves in a way that unleashes a team synergy that is often lying dormant. Our teambuilding is done in two definitive ways; formal and informal. Both have merit and are used to create the specific objectives of your particular team’s needs.

Here are a few ways to ensure your people represent the Brand better:

  1. Engage your people

You may know your Brand and how you want your customers to remain loyal to it. But are your staff as loyal to the brand? Hold facilitated sessions where the staff can discuss their understanding of the brand and brainstorm ways to better promote the brand. This way they will begin to feel that they are part of the brand’s development.

  1. Connect the Brand to your Culture

Your Brand is a statement of intent. Behind your brand is a series of promises about quality, service and values. There is nothing worse than seeing a brand that does the opposite it says it does. For example, when Avis says “we try harder”, and the very first person you meet from that company gives you the cold shoulder, says “Sorry I’m busy,” and “I’ll get back to you.”

It is very important to allow your team to understand better what is expected of them, by facilitating an exercise that identifies the work ethic that is non-negotiable and that supports your Brand. This becomes your culture, and this will link to your values and value statement. If not, then get a better facilitator.

  1. Acknowledge support of your Brand

Be alert to the times when you see your staff or team going out of their way to represent the brand positively. Acknowledge regularly as this will strengthen both the understanding as to the correct work ethic as well as the right behaviours in your organisation.

At the HiSide Group, our HiSide Training team make it happen.

How to Boost Employee Morale When You Can’t Afford Bonuses

It’s almost that time of year when employees will be expecting a nice bonus for the holidays or even a raise early next year.

While it would be the right thing to do especially if your staff have been working double-duty or on a reduced workforce, it may be that your company, unfortunately, can’t afford to give everyone a bonus this year. This fact can dampen the morale of employees and affect their performance at work.

However, there are other incentives you can provide to boost morale without handing out extra cash.

Side Hustle

Some employees have not aspired to be in their current position, but this is where life has placed them. Perhaps what they love doing does not fall under their current job description.

Find out what their passion is. Maybe the guy in sales wants to work in IT. Or the cleaner would have a hidden talent in marketing a product.

Give employees some downtime and allow them mobility to go to other departments and learn a new skill.  Let them take on their personal projects with this downtime. They could come back feeling refreshed, and you would have happier employees.

Beyond Teambuilding pride ourselves in creating events, activities and challenges that push any team past mediocrity, allowing them to express themselves in a way that unleashes a team synergy that is often lying dormant. Our teambuilding is done in two definitive ways; formal and informal. Both have merit and are used to create the specific objectives of your particular team’s needs.

Training

Training and development programmes are usually more common in large corporations, but even if you are a small business, you can offer employees a chance to take a course or attend a conference of their choice.

In this way, you both reward the employee and fulfil the continuing education goal for your business.

Motivation

The reason you can’t afford the bonus is that the team didn’t reach the goal for the year. Remind them of the goal post and set an even higher one. Set out a game plan on how to reach it and make the rewards transparent for everyone to see.

A motivational talk might be “old school” but not when a CA and business expert is talking at a level everyone can understand. Let John Ingram do an hour’s motivational with your team to kick-start their aspirations.

Successful teams do what other teams are not prepared to do! Are you ready?

Take your team beyond with Beyond Teambuilding’s exciting events, activities and challenges that push boundaries and guarantee loads of fun.

Common Pitfalls for Teams

Building great teams takes a lot of time and effort from HR, management and the employees. Choosing the right team is essential for the success of projects and for the business itself.

However, teams sometimes unconsciously sabotage their success in small but important ways. In his 2012 book, Choose Not To Fail, US businessman Peter Jerkewitz outlines the common pitfalls that plague teams and stops them from doing their best work.

Some of these pitfalls include the following:

Focus on the Wrong Problem

Clear direction and leadership are needed to avoid wasting time and effort in trying to solve the wrong tasks. While they might do the perfect job, if these efforts do not align with the company’s goals, it will all be in vain.

This situation then creates more work for the team who will now have to go back to the drawing board to fix the original problem, thereby resulting in more wasted time and more pressure placed on the team.

Our Movie Making Teambuild is perfect for teams to understand a process from beginning to end and not waste time on pointless tasks.

Beyond Teambuilding pride ourselves in creating events, activities and challenges that push any team past mediocrity, allowing them to express themselves in a way that unleashes a team synergy that is often lying dormant. Our teambuilding is done in two definitive ways; formal and informal. Both have merit and are used to create the specific objectives of your particular team’s needs.

Delivering too Much or too Little

It becomes a problem when teams fail to deliver, miss deadlines or do not complete assigned tasks. However, over-delivering can also be a problem.

If your team is assigned to create a new product or campaign, the goal is not to have as many ideas as possible but rather to have one or two strong ideas. It will result in less time wasted on fleshing out weak ideas and more time spent on a great idea.

Our Ubuntu Teambuild will help teams focus on what is important and how best to deliver exactly that.

Dismissing Personal Issues

A team is not made up of robots. Different personalities and beliefs will clash every now and again. Hurt feelings and closed minds can result in a decrease in productivity.

The above should not be underestimated. Put systems in place to deal with such instances before it affects other aspects in the workplace.

Take some time and get your team to complete a Team Climate Survey and let us help you understand your team.

Successful teams do what other teams are not prepared to do! Are you ready?

Take your team beyond with Beyond Teambuilding’s exciting events, activities and challenges that push boundaries and guarantee loads of fun.

The Search for Team Perfection

All organisations have a formal structure and agreed on processes to ensure its productivity and efficiency. Not all are perfect, not everyone enjoys them, and most are a work in progress. Management is the custodian of these structures and efficient processes and as such is often seen as “protector” of such.

In our work, we have encouraged Management to open themselves to input from the team members. The advantage of this is obvious, the reason why it often doesn’t happen is a little scarier:

  1. Fear of losing control
  2. Fear of losing power or authority
  3. Fear of wasting time
  4. Arrogance

Here are some ideas that Managers who believe in creating a High-Performance Environment can follow.

Introduce a Debriefing Process

Jim Murray, in his book “Flawless Execution,” introduced a process which we have adopted successfully into our business. Simply put, it means that after every activity, event or project, the full team and all those who had an impact in the outcome, meet and unpack the “good, the bad, and the ugly.”

The outcomes are either good or bad or somewhere in between; the objective is to learn from whatever we did good or bad and decide whether to make these process or behaviour changes part of our new culture of High Performance.

Beyond Teambuilding pride ourselves in creating events, activities and challenges that push any team past mediocrity, allowing them to express themselves in a way that unleashes a team synergy that is often lying dormant. Our teambuilding is done in two definitive ways; formal and informal. Both have merit and are used to create the specific objectives of your particular team’s needs.

Because an outcome can be affected by various variables, we deal with three parts of the process, namely the PLANNING, then the BRIEFING/COMMUNICATION and lastly, the EXECUTION phase.

Preceding this has to be a conditioning phase so that the team becomes open to expressing their opinions “without fear or favour”. Some of the conditioning exercises can be:

  1. Group think-tanks where a current problem is given to the team, and they are asked to try and come up with three solutions (without Management)
  2. Challenge the team to talk about their strengths and weaknesses in an open forum (as a Manager start with yourself and explain the impact of each)
  3. Have “magic wand” sessions where the team talks about what they would do to improve the business and the team with no restrictions.

The above ideas may appear quite daunting at first, but the benefits are HUGE!

Written by John Ingram, Director of The HiSide Group/Beyond Teambuilding

Successful teams do what other teams are not prepared to do! So what are you prepared to do?

 

Take your team beyond its limits with Beyond Teambuilding’s exciting events, activities and challenges that push boundaries and guarantee loads of fun.

Team Building for Management and Executives

When we think of embarking on teambuilding exercises in the workplace, it’s usually not the management teams or executives that come to mind. Or rather, they are bundled up into the exercise with their subordinates.

While that is also an essential part of teambuilding and building good working relationships with their co-workers or those that they are in charge of, managers and executives are also part of other teams which are supposed to steer the company to success.

Here are a few ideas for teambuilding exercises for those at management or executive level to foster leadership skills and share new ideas.

Share the financials

It is something that many people think must be kept hush-hush or that the company’s financials are only for those few employees that are “in the know”.

However, being open about the numbers and sharing these vital statistics across the whole company can build trust among your staff. Communicate these numbers in a way that everyone can understand it.

Everyone should be aware of the company’s deadlines, goals, responsibilities, and progress. It will also help each employee to be aware of each group’s objectives.

Beyond Teambuilding pride ourselves in creating events, activities and challenges that push any team past mediocrity, allowing them to express themselves in a way that unleashes a team synergy that is often lying dormant. Our teambuilding is done in two definitive ways; formal and informal. Both have merit and are used to create the specific objectives of your particular team’s needs.

Encourage creativity and sharing of ideas

Very often, people are unsure of speaking up and sharing their ideas. In Jake Mohan’s “When Groups Don’t Think,” he discussed three valuable methods of encouraging people to be more confident when presenting a new idea.

  1. Model constructive dissent.Play devil’s advocate and disagree with a unanimous decision. You’ll encourage a reluctant but wise person to speak up.
  2. Have a brainstorming group write ideas on unattributed Post-it notes.Why? No one knows whether an idea came from top brass or a low-level player, so people back ideas with merit regardless of source.
  3. Encourage team members to do self-affirmations.Listing one’s skills and accomplishments before meeting with a group enhances one’s ability to let colleagues shine.

Successful teams do what other teams are not prepared to do! Are you ready?

Take your team beyond with Beyond Teambuilding’s exciting events, activities and challenges that push boundaries and guarantee loads of fun.

DO NOT Forget Teambuilding Safety!

DO NOT Forget Teambuilding Safety!

There are three unwritten rules when it comes to teambuilding (okay, maybe more, but here are the non-negotiables). Teambuilding events need to be the right choice for your team to improve results, productivity etcetera, be well-executed, and be SAFE.

In this blog, we focus on the latter – safety.

Just because teambuilding happens outside the workplace in a new environment does not mean that the staff should let go of their inhibitions and forget their basic health and safety training at the expense of the highly-anticipated fun and exciting part.

Preparation is KEY

Teams may be less cautious on the teambuilding day and underestimate their safety or push themselves too hard, hurting themselves or others. But it doesn’t have to spell disaster. The easiest way for everyone involved is to follow a few simple guidelines:

  1. Choose a suitable event that won’t hurt or damage your team members
  2. Prepare the team for the team activities coming ahead
  3. Set the playground rules by getting everyone involved
  4. Keep it fun – but understand teams may need to take some risks
  5. Put safety first – always!
Beyond Teambuilding pride ourselves in creating events, activities and challenges that push any team past mediocrity, allowing them to express themselves in a way that unleashes a team synergy that is often lying dormant. Our teambuilding is done in two definitive ways; formal and informal. Both have merit and are used to create the specific objectives of your particular team’s needs.

Some team members may fear the unknown more than others and may need extra re-assurance before the event begins. It is why teambuilding facilitators should advise teams in advance of possible dangers and work on health and safety preparations to bring everyone on the same page.

Our Beyond Teambuilding trainers are going to make your experience safer and comfortable ahead of the teambuilding event, and ensure every team member understands its task and is ready to take part in the event, physically and mentally.

A well-facilitated and engaging team building event will add great value and return on investment (ROI).

The team building experience, formal or informal, is not recreational and includes process facilitation, debriefing, and reflective questioning.

Successful teams do what other teams are not prepared to do! Are you ready?

Take your team beyond with Beyond Teambuilding’s exciting events, activities and challenges that push boundaries and guarantee loads of fun.

10 Quotes to Inspire Teamwork

We all have memories of school/university group projects. These memories are usually not so great. While we all wanted to pass that aspect of academia, most of us dreaded it.

First, there was always that one person who never did any work yet wanted the credit at the end. Then there may have been a scuffle or two about who would take the lead and eventually the others would fall in line. The end product was usually haphazardly put together, or one person ended up doing all the work.

Beyond Teambuilding pride ourselves in creating events, activities and challenges that push any team past mediocrity, allowing them to express themselves in a way that unleashes a team synergy that is often lying dormant. Our teambuilding is done in two definitive ways; formal and informal. Both have merit and are used to create the specific objectives of your particular team’s needs.

That is not how efficient teams work, and it will certainly not cut it in the workplace. Here are some quotes that might inspire your colleagues to work together towards your common purpose.

  1. “Individual commitment to a group effort–that is what makes a team work, a company work, a society work, a civilisation work.” – Vince Lombardi
  2. “Teamwork is the ability to work together toward a common vision. The ability to direct individual accomplishments toward organisational objectives. It is the fuel that allows common people to attain uncommon results.”  Andrew Carnegie
  3. “Alone we can do so little; together we can do so much.”  Helen Keller
  4. “Remember, teamwork begins by building trust. And the only way to do that is to overcome our need for invulnerability.”  Patrick Lencioni
  5. “I invite everyone to choose forgiveness rather than division, teamwork over personal ambition.” – Jean-Francois Cope
  6. “Coming together is a beginning. Keeping together is progress. Working together is success.”  Henry Ford
  7. “If everyone is moving forward together, then success takes care of itself.” – Henry Ford
  8. “The strength of the team is each individual member. The strength of each member is the team.”  Phil Jackson
  9. “Unity is strength… when there is teamwork and collaboration, wonderful things can be achieved.”  Mattie Stepanek
  10. “The best teamwork comes from those who are working independently toward one goal in unison.” – James Cash Penney

Successful teams do what other teams are not prepared to do! Are you ready?

Take your team beyond with Beyond Teambuilding’s exciting events, activities and challenges that push boundaries and guarantee loads of fun.

Teambuilding Fun in Spring

Winter is almost behind us and a new season is on the horizon. With the weather getting warmer and sunnier days to look forward to, now is the ideal time to start planning your next team building exercise.

It will also help your employees shake off those cold-weather blues and get them fired up to take on new challenges.

Outdoor exercises are perfect for a change of scenery and for activities that will help bring your team closer together as the year rounds up to a close.

Take a look at these awesome ideas for team building during Spring!

1. Treasure Hunts

Divide your employees into teams. Put those who rarely work together in the same team. This will help foster relationships and build camaraderie. Start with a blank map with tasks emerging as you progress through your local zoo or even a nearby park. Beyond Teambuilding will add some cryptic clues to get some teamwork going. Have a prize ready for the team that discovers the treasure box first.

Beyond Teambuilding pride ourselves in creating events, activities and challenges that push any team past mediocrity, allowing them to express themselves in a way that unleashes a team synergy that is often lying dormant. Our teambuilding is done in two definitive ways; formal and informal. Both have merit and are used to create the specific objectives of your particular team’s needs.

2. Go on a Picnic

Teambuilding exercises don’t always have to involve expensive hire of fancy venues. Close up shop early on a Friday afternoon and have a potjie picnic in a park nearby. Embrace your teams’ creative side by letting them design a new age picnic restaurant, judged and debriefed by Beyond Teambuilding facilitators. Your team will appreciate both the time off and the chance to socialise informally with their colleagues.

3. Create a New Sports Tradition

Get into contact with someone like Beyond Teambuilding for some outdoorsy fun. Your employees can be divided into different teams and take part in fun activities like Bubble Soccer, Remote Control Racing, Lego Building and more.

A nice prize and customised trophy will make things more competitive. Make it an annual event, and the trophy can be passed down to a new team each year if the champions are dethroned, of course.

Successful teams do what other teams are not prepared to do! Are you ready?

Take your team beyond with Beyond Teambuilding’s exciting events, activities and challenges that push boundaries and guarantee loads of fun.